Tea brewer – 12 L

SKU: TKRM12 Brand new · on saleGuarantee: full, 24 months

View in the shop

After purchase – step by step

  1. Receiving the delivery – check the number and condition of the packages before you sign the delivery document. Describe visible damage or losses in a damage report drawn up with the carrier and take photographs.
  2. Prepare the space and connections – 365 × 345 × 425 mm; power supply according to the rating plate and the manual.
  3. Keep the invoice – when reporting a problem you will give the order number, the model and the serial number (a photo of the rating plate).

Downloads2 files

User manual (DE) (PDF) User manual (EN) (PDF)

Spare parts

We have no spare parts list for this model in the shop.

Looking for a part for this model? Ask about a part Quick order

Accessories3 in the shop

(12 szt.) Aqua - Filiżanka do kawy/herbaty - 195ml - Szklana - ze spodkiem
(24 pcs) Coffee and tea cup AQUA – 195 ml – with saucer
  • Height: 70 mm
  • SKU: KTTVTG19
Regular price
274,93 zł net 338,16 zł gross
(48 szt.) Szklanka do herbaty AQUA – 140 ml – z uchem
(48 pcs) Tea glass AQUA – 140 ml – with handle
  • Ø 66 mm – height: 96 mm
  • SKU: TGHTG96
Regular price
346,22 zł net 425,85 zł gross
(72 szt.) Spodek AQUA – okrągły – Ø 102 mm – do szklanek do herbaty
(72 pcs) Saucer AQUA – round – Ø 102 mm – for tea glasses
  • Height: 24 mm
  • SKU: UTRTG24
Regular price
517,26 zł net 636,23 zł gross

Guarantee at a glance

  • 24-month Full Guarantee – parts, labour and the technician's travel in Poland for defects covered by the guarantee.
  • Inspections and maintenance according to the manual and the guarantee terms.

Full terms: §10 of the Terms and Conditions

How to report a fault

  • Give the order or invoice number, the model (TKRM12) and the serial number – a photo of the rating plate is easiest.
  • Describe the fault and attach photos or a short video – for appliances with a display, also the error code.
  • Remote diagnosis first, then a technician if needed.
Report a fault by e-mail or via the contact form

Questions and answers

What does the Full Guarantee cover and what not?
For 24 months we remedy a defect covered by the guarantee without charging for parts, labour or the technician's travel in Poland. Conditions include installation and maintenance in line with the manual. The guarantee does not cover consumables and wear parts (e.g. seals, bulbs, filters), spare parts bought separately or services such as installation and commissioning. B2C Customers (consumers and sole traders for whom the purchase is not of a professional nature) also have rights in respect of a lack of conformity of the goods with the contract. Terms: §10 of the Terms and Conditions.
How do I order a part that is not on the list?
Send an enquiry using the “Ask about a part” form on this page: give the model, the serial number from the rating plate and a description of the part or the item number from the technical drawing. You can also write to info@primegastro.pl or call 12 444 57 57 (Business Days 8:30–⁠16:30).

Contact

12 444 57 57 – Business Days 8:30–⁠16:30 info@primegastro.pl Showroom in Krakow – Business Days 8:30–⁠16:30

Ask about a part

You can send a photo of the part or the rating plate in reply to our e-mail.

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