Combi steamer – digital – 5x GN 1/1 – including washing system

SKU: KDDTE511SC Brand new · on saleGuarantee: full, 24 months

View in the shop

After purchase – step by step

  1. Delivery on a pallet (86 kg gross) – unloading at the vehicle (loading ramp or forklift; a vehicle with a tail lift – to be arranged before ordering, paid service); carrying in, setting up and removing the pallet are on your side. On receipt, check the number and condition of the packages before you sign the delivery document. Describe visible damage or losses in a damage report drawn up with the carrier and take photographs.
  2. Prepare the space and connections – 730 × 849 × 700 mm, 78,40 kg net, delivered installed; water: connection 3/4"; power supply according to the rating plate and the manual.
  3. Installation and first start-up by a qualified person, confirmed by a Commissioning Report – a condition of the guarantee. Commissioning Report template (PDF)
  4. Have the water connection made by an installer and keep their report or invoice.
  5. Keep the invoice and the Commissioning Report – when reporting a problem you will give the order number, the model and the serial number (a photo of the rating plate).

Downloads6 files

User manual (EN) (PDF) Spare parts list (PDF) GPSR document (PDF) Safety information (PDF) Disposal information (PDF) KDDTE Anleitung DE (PDF)

Spare parts1 in the shop

Wyłącznik I/O do KS100E
I/O switch – for KS100E
  • SKU: EZ26KS100E · In stock · 2–6 business days
Regular price
61,06 zł net 75,10 zł gross

Not on the list? Ask about a part Quick order

Accessories15 in the shop

(6 szt.) CAMBRO | Pojemnik GN 1/1 H-PAN™ – wysokość: 65 mm – odporny na wysoką temperaturę – bursztynowy
(6 pcs) CAMBRO | Container GN 1/1 H-PAN™ – height: 65 mm – high temperature resistant – amber
  • SKU: 12HP150
Regular price
1 104,89 zł net 1 359,01 zł gross
(6 sztuk) CAMBRO | H-PAN™ – pojemnik odporny na wysoką temperaturę GN 1/1 – kolor bursztynowy – wysokość: 100 mm
(6 pcs) CAMBRO | Container GN 1/1 H-PAN™ – height: 100 mm – high temperature resistant – amber
  • SKU: 14HP150
Regular price
1 312,41 zł net 1 614,27 zł gross
(6 sztuk) CAMBRO | H-PAN™ – pojemnik żaroodporny GN 1/1 – kolor bursztynowy – wysokość: 150 mm
(6 pcs) CAMBRO | Container GN 1/1 H-PAN™ – height: 150 mm – high temperature resistant – amber
  • SKU: 16HP150
Regular price
1 683,86 zł net 2 071,15 zł gross

Guarantee at a glance

  • 24-month Full Guarantee – parts, labour and the technician's travel in Poland for defects covered by the guarantee.
  • Commissioning Report required – installation and first commissioning by a qualified person, confirmed by the Commissioning Report (a condition of the guarantee for this appliance). Commissioning Report template (PDF)
  • Water connection – keep proof of the connection by an installer (report or invoice).
  • Inspections and maintenance according to the manual and the guarantee terms.

Full terms: §10 of the Terms and Conditions

How to report a fault

  • Give the order or invoice number, the model (KDDTE511SC) and the serial number – a photo of the rating plate is easiest.
  • Describe the fault and attach photos or a short video – for appliances with a display, also the error code.
  • If the appliance required a Commissioning Report, attach it.
  • Remote diagnosis first, then a technician if needed.
Report a fault by e-mail or via the contact form

Questions and answers

Do I have to have installation and commissioning done by a technician?
Yes – for this appliance, installation and first commissioning must be carried out by a person with the required qualifications and confirmed by a Commissioning Report; without the Report the appliance is not covered by the guarantee. You can have this done by your own qualified installer or – in the Krakow area – by our service team or an external service provider we work with: after prior contact and confirmation that we install this particular appliance, as a paid service according to a quote. Terms: §10 of the Terms and Conditions.
What does the Full Guarantee cover and what not?
For 24 months we remedy a defect covered by the guarantee without charging for parts, labour or the technician's travel in Poland. Conditions include installation and maintenance in line with the manual. The guarantee does not cover consumables and wear parts (e.g. seals, bulbs, filters), spare parts bought separately or services such as installation and commissioning. B2C Customers (consumers and sole traders for whom the purchase is not of a professional nature) also have rights in respect of a lack of conformity of the goods with the contract. Terms: §10 of the Terms and Conditions.
How do I order a part that is not on the list?
Send an enquiry using the “Ask about a part” form on this page: give the model, the serial number from the rating plate and a description of the part or the item number from the technical drawing. You can also write to info@primegastro.pl or call 12 444 57 57 (Business Days 8:30–⁠16:30).
What does delivery on a pallet look like?
Pallet delivery is kerbside: unloading at the vehicle – you need a loading ramp or a forklift; arrange a vehicle with a tail lift with us before placing the order (paid service). Carrying in, setting up and removing the pallet are on your side. On receipt, check the number and condition of the packages before you sign the delivery document. Details: Delivery Terms.

Contact

12 444 57 57 – Business Days 8:30–⁠16:30 info@primegastro.pl Showroom in Krakow – Business Days 8:30–⁠16:30

Ask about a part

You can send a photo of the part or the rating plate in reply to our e-mail.

Prime Gastro sp. z o.o. is the controller of your data. We will use the data from this form to answer your enquiry – Privacy and Cookie Policy.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.