Flat beater – for RTK10

SKU: RTK10-F Brand new · on saleGuarantee: full, 24 months

View in the shop

After purchase – step by step

  1. Receiving the delivery – check the number and condition of the packages before you sign the delivery document. Describe visible damage or losses in a damage report drawn up with the carrier and take photographs.
  2. Keep the invoice – when reporting a problem you will give the order number, the model and the serial number (a photo of the rating plate).

Downloads3 files

GPSR document (PDF) Safety information (PDF) Disposal information (PDF)

Spare parts

We have no spare parts list for this model in the shop.

Looking for a part for this model? Ask about a part Quick order

Accessories3 in the shop

Weighing Scoop - 310ml - 310mm - PE
Weighing Scoop – 310ml – 310mm – PE
  • SKU: 27081
Regular price
61,06 zł net 75,10 zł gross
Measuring Jug - Polypropylene - 2L
Measuring Jug – Polypropylene – 2L
  • SKU: 5169
Regular price
50,87 zł net 62,57 zł gross
Verified kitchen scale – weighing surface: 300 x 235 mm – max. 6 kg – graduation: 2 g – digital
Verified kitchen scale – weighing surface: 300 x 235 mm – max. 6 kg – graduation: 2 g – digital
  • SKU: WG6-C
Regular price
1 079,77 zł net 1 328,12 zł gross

Guarantee at a glance

  • 24-month Full Guarantee – parts, labour and the technician's travel in Poland for defects covered by the guarantee.
  • Inspections and maintenance according to the manual and the guarantee terms.

Full terms: §10 of the Terms and Conditions

How to report a fault

  • Give the order or invoice number, the model (RTK10-F) and the serial number – a photo of the rating plate is easiest.
  • Describe the fault and attach photos or a short video – for appliances with a display, also the error code.
  • Remote diagnosis first, then a technician if needed.
Report a fault by e-mail or via the contact form

Questions and answers

What does the Full Guarantee cover and what not?
For 24 months we remedy a defect covered by the guarantee without charging for parts, labour or the technician's travel in Poland. Conditions include installation and maintenance in line with the manual. The guarantee does not cover consumables and wear parts (e.g. seals, bulbs, filters), spare parts bought separately or services such as installation and commissioning. B2C Customers (consumers and sole traders for whom the purchase is not of a professional nature) also have rights in respect of a lack of conformity of the goods with the contract. Terms: §10 of the Terms and Conditions.
How do I order a part that is not on the list?
Send an enquiry using the “Ask about a part” form on this page: give the model, the serial number from the rating plate and a description of the part or the item number from the technical drawing. You can also write to info@primegastro.pl or call 12 444 57 57 (Business Days 8:30–⁠16:30).

Contact

12 444 57 57 – Business Days 8:30–⁠16:30 info@primegastro.pl Showroom in Krakow – Business Days 8:30–⁠16:30

Ask about a part

You can send a photo of the part or the rating plate in reply to our e-mail.

Prime Gastro sp. z o.o. is the controller of your data. We will use the data from this form to answer your enquiry – Privacy and Cookie Policy.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.