1. Controller information
Controller: Prime Gastro sp. z o.o., registered in Poland, TAX ID (NIP): 5170434964.
Contact: info@primegastro.pl
2. Purposes and legal bases of processing
Customers’ personal data is processed in accordance with the Regulation (EU) 2016/679 (GDPR) for the following purposes:
- fulfilment of orders placed in the online store,
- customer support and communications,
- issuing accounting documents and meeting legal obligations,
- direct marketing — only where consent has been given.
Legal bases: Art. 6(1)(b), (c) and (f) GDPR, and where consent applies — Art. 6(1)(a) GDPR.
3. Data recipients
Data may be shared with:
- processors acting on the Controller’s behalf (e.g., IT service providers, courier companies, accounting offices),
- Shopify Inc. — the ecommerce platform provider, which may process data in Canada, the USA or other countries,
- other entities authorised to receive data under applicable law.
Example categories of recipients (for information)
| Category | Purpose | Legal basis |
|---|---|---|
| Payment processors | Handling online payments | Art. 6(1)(b) and (f) GDPR |
| Courier companies | Delivery of goods | Art. 6(1)(b) GDPR |
| Hosting/IT providers | System maintenance and security | Art. 6(1)(f) GDPR |
4. Retention periods
Personal data is stored for the time necessary to perform the contract, and thereafter for the period required by law (e.g., tax regulations). Data processed on the basis of consent is retained until consent is withdrawn.
5. Data subject rights
Every data subject has the right to:
- access their data,
- rectify their data,
- erase their data (“right to be forgotten”),
- restrict processing,
- object to processing,
- data portability,
- withdraw consent at any time.
To exercise these rights, please contact: info@primegastro.pl
6. Right to lodge a complaint
Data subjects have the right to lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (UODO) in Poland.
7. Cookies
The store uses cookies to ensure proper site operation, analyse traffic, and tailor content to users’ preferences. Details are described in the Cookie Policy.
FAQ — frequently asked questions
Do you store payment card details?
No — payments are handled by external processors on their own secure pages; we receive only transaction identifiers.
How can I withdraw marketing consent?
At any time — for example by clicking the unsubscribe link in a message or by emailing info@primegastro.pl.